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Job Requirements of IT Help Desk Specialist:
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Employment Type:
Full-Time
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Experience:
Not Specified
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Education:
Not Specified
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Travel:
Not Specified
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Manage Others:
Not Specified
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Location:
Windsor, CT (Onsite)
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IT Help Desk Specialist
IT Help Desk Specialist - full time, in-office role in Windsor, CT
About the Company and Opportunity:
- Our client is an established, stable and profitable distribution company headquartered north of Hartford
- The company is known for investing in its employees and promoting from within
- This is an on-premises role.
- Outstanding employee benefits including tuition reimbursement and a no-premium healthcare option
Overview of the IT Help Desk Specialist role:
- Handle Tier 1 help desk escalations
- Create new employee accounts, configure hardware and grant permissions
- Support audio and video equipment
- Special IT projects
Preferred Qualifications for the IT Help Desk Specialist:
- 1+ year of experience providing ticketing-based IT support in a Windows setting
- exposure to Windows 10, Microsoft Office 365 and Active Directory
- PC hardware, printers, scanners and mobile device support (iOS and Android).
- Excellent communication and customer service skills
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Recommended Skills
- Active Directory Group
- Communication
- Customer Service
- Microsoft Office
- Mobile Device Management
- Printing And Screen Printing
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Job ID: EB-3626186172
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