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Training Specialist

Description

GENERAL DESCRIPTION
The Training Specialist will coordinate and implement training for new and existing employees of all skill
levels using audio-visual programs, procedure and security manuals and other training devices that may be
developed in-house or from approved training sources. Training will be conducted at various Apple Bank
locations throughout the New York Metropolitan area. The incumbent is responsible for designing and
creating instructional aides, handouts and presentation materials for classroom, online and blended
learning environments. The Trainer will assess the ability of new employees to comprehend and execute on
the course content that was delivered during the session and will report the findings to the VP, Training
Manager. He/She is expected to maintain constant contact with the Training Manager and Branch Support
to monitor changes in policies and procedures, to provide consistent and effective training.

ESSENTIAL DUTIES AND RESPONSIBILITIES
 Writes, develops and delivers comprehensive training initiatives based on project or topic
specifications.
 Writes and develops a training plan, curriculum, courses, and supporting materials such as
visual/educational aids and coordinate the logistics.
 Conducts course presentations, develop, and deliver courses using various delivery channels
including video presentations.
 Assesses new employee comprehension of course content and the ability to execute what was
learned during the training; provides feedback to appropriate groups within the Bank.
 Ability and flexibility to adapt the training materials to sessions of varying lengths and audience
sizes who possess varied skill sets.
 Creates a system for evaluating and measuring the effectiveness of learning outcomes in relation to
knowledge and skill transfer, behavior and performance improvement and business impact.
 Remains current with operational changes and developments in learning methodologies and
technologies to continuously improve and update the LMS program
 Proactively manages, reports, and troubleshoots issues that may occur while training.
 Performs other related duties and responsibilities as assigned and/or required.
 Performs training using a variety of instructional techniques and delivery methods, including
classroom-based learning, one-on-one training and virtual learning.
 

SKILLS, EDUCATION AND EXPERIENCE
 High school diploma or GED required; Associate’s or Bachelor’s degree preferred.
 Minimum 2 years’ training and retail banking experience required.
 Excellent verbal, written, and interpersonal communication skills.
 Exceptional facilitation, organization, and time management skills.
 Experience with training curriculum creation and delivery through various delivery channels a
plus.
 Ability to learn new software/technology and processes quickly.
 Proficient in Microsoft Word, Excel, and PowerPoint.
 Ability to travel within the greater New York City Metropolitan area.

Apple Bank offers Medical/Dental/Vision, 401k, Tuition Reimbursement and more to full time employees.

We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Requirements

 

Job Snapshot

Location US-NY-New York
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Other
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Company Overview

Apple Bank

From the remnants of the Civil War, a new America emerged. The country was shifting from an agrarian society to one that was more modernized, and various financial reforms compelled the formation of banks throughout the country. While many of those institutions have disappeared into history, Apple Bank continues to stand strong, tracing its roots to the founding bank that was established in 1863 in the Dutch community of Haarlem, New York. In prosperous Haarlem, a group of men committed to serve the financial needs of their neighbors under the auspices of the Haarlem Savings Bank. The Haarlem of that time would be unrecognizable today, with working farms and undeveloped lots dominating the landscape. In April 1863, these men convened at the Rosenbourgh Haarlem Bridge House, a tavern owned by one of the bank’s first trustees, to finalize paperwork that led to the bank opening its doors in June, about a month before the infamous draft riots tore apart the city. Learn More

Contact Information

US-NY-New York

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Snapshot
Apple Bank
Company:
US-NY-New York
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Other
Store Type:

Description

GENERAL DESCRIPTION
The Training Specialist will coordinate and implement training for new and existing employees of all skill
levels using audio-visual programs, procedure and security manuals and other training devices that may be
developed in-house or from approved training sources. Training will be conducted at various Apple Bank
locations throughout the New York Metropolitan area. The incumbent is responsible for designing and
creating instructional aides, handouts and presentation materials for classroom, online and blended
learning environments. The Trainer will assess the ability of new employees to comprehend and execute on
the course content that was delivered during the session and will report the findings to the VP, Training
Manager. He/She is expected to maintain constant contact with the Training Manager and Branch Support
to monitor changes in policies and procedures, to provide consistent and effective training.

ESSENTIAL DUTIES AND RESPONSIBILITIES
 Writes, develops and delivers comprehensive training initiatives based on project or topic
specifications.
 Writes and develops a training plan, curriculum, courses, and supporting materials such as
visual/educational aids and coordinate the logistics.
 Conducts course presentations, develop, and deliver courses using various delivery channels
including video presentations.
 Assesses new employee comprehension of course content and the ability to execute what was
learned during the training; provides feedback to appropriate groups within the Bank.
 Ability and flexibility to adapt the training materials to sessions of varying lengths and audience
sizes who possess varied skill sets.
 Creates a system for evaluating and measuring the effectiveness of learning outcomes in relation to
knowledge and skill transfer, behavior and performance improvement and business impact.
 Remains current with operational changes and developments in learning methodologies and
technologies to continuously improve and update the LMS program
 Proactively manages, reports, and troubleshoots issues that may occur while training.
 Performs other related duties and responsibilities as assigned and/or required.
 Performs training using a variety of instructional techniques and delivery methods, including
classroom-based learning, one-on-one training and virtual learning.
 

SKILLS, EDUCATION AND EXPERIENCE
 High school diploma or GED required; Associate’s or Bachelor’s degree preferred.
 Minimum 2 years’ training and retail banking experience required.
 Excellent verbal, written, and interpersonal communication skills.
 Exceptional facilitation, organization, and time management skills.
 Experience with training curriculum creation and delivery through various delivery channels a
plus.
 Ability to learn new software/technology and processes quickly.
 Proficient in Microsoft Word, Excel, and PowerPoint.
 Ability to travel within the greater New York City Metropolitan area.

Apple Bank offers Medical/Dental/Vision, 401k, Tuition Reimbursement and more to full time employees.

We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Requirements

 
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Training Specialist Apply now