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Training Coordinator

Description

GENERAL DESCRIPTION
The Training Coordinator will be responsible for all administrative functions within the Training
Department. These functions include but are not limited to preparing schedules, maintain records,
preparing reports and providing the Training Team with administrative support. The incumbent will be
responsible for coordinating training for both new and existing employees, creating learning plans and
tracking employee progress. The successful candidate must have strong communications skills, be well
versed in Microsoft Excel, Word and PowerPoint.
 

ESSENTIAL DUTIES AND RESPONSIBILITIES
 Provides support in writing and developing training initiatives based on project or topic
specifications.
 Assists in writing and developing a training plan, curriculum, courses, and supporting materials
such as visual/educational aids and coordinate the logistics.
 Prepares schedules, materials and course outline/criteria for comprehensive new employee
orientation and ongoing training subjects.
 Produces reporting and metrics to facilitate the assessment of new employee comprehension of
course content and their ability to execute what was learned during the training; provides feedback
to various departments within the Bank as needed.
 Provides on-going support to program participants by answering questions regarding registration,
training records.
 Proactively manages, reports, and troubleshoots issues that may occur while training.
 Supports the transition of manual, paper-based training completion to an LMS.
 Acts as a technical resource for in the administration of the LMS for internal stakeholders and
subject matter experts.
 Maps out learning pathways and completion timelines within LMS to ensure all employees receive
appropriate training specific their role and regulatory requirements as defined by the Quality
Assurance Program.
 Serves as the point of contact to pull reports from the LMS to provide documentation of training
compliance for audit requests.
 Connects with internal stakeholders and subject matter experts regarding scheduling and roll out
of new and updated training material.
 Develops and maintains appropriate reporting to provide Branch Administration with training
metrics.
 Develops and manages feedback surveys.
 Performs other related duties and responsibilities as assigned and/or required.
 

SKILLS, EDUCATION AND EXPERIENCE
 High school diploma or GED required; Associate’s or Bachelor’s degree preferred.
 Minimum 2 year’s training and retail banking experience required.
 Excellent verbal, written, and interpersonal communication skills.
 Exceptional facilitation, organization, and time management skills.
 Experience with training curriculum creation and delivery through various delivery channels a
plus.
 Ability to learn new software/technology and processes quickly.
 Proficient in Microsoft Word, Excel, and PowerPoint.
 Ability to travel within the greater New York City Metropolitan area.

Requirements

 

Job Snapshot

Location US-NY-New York
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Other
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Company Overview

Apple Bank

From the remnants of the Civil War, a new America emerged. The country was shifting from an agrarian society to one that was more modernized, and various financial reforms compelled the formation of banks throughout the country. While many of those institutions have disappeared into history, Apple Bank continues to stand strong, tracing its roots to the founding bank that was established in 1863 in the Dutch community of Haarlem, New York. In prosperous Haarlem, a group of men committed to serve the financial needs of their neighbors under the auspices of the Haarlem Savings Bank. The Haarlem of that time would be unrecognizable today, with working farms and undeveloped lots dominating the landscape. In April 1863, these men convened at the Rosenbourgh Haarlem Bridge House, a tavern owned by one of the bank’s first trustees, to finalize paperwork that led to the bank opening its doors in June, about a month before the infamous draft riots tore apart the city. Learn More

Contact Information

US-NY-New York

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Snapshot
Apple Bank
Company:
US-NY-New York
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Other
Store Type:

Description

GENERAL DESCRIPTION
The Training Coordinator will be responsible for all administrative functions within the Training
Department. These functions include but are not limited to preparing schedules, maintain records,
preparing reports and providing the Training Team with administrative support. The incumbent will be
responsible for coordinating training for both new and existing employees, creating learning plans and
tracking employee progress. The successful candidate must have strong communications skills, be well
versed in Microsoft Excel, Word and PowerPoint.
 

ESSENTIAL DUTIES AND RESPONSIBILITIES
 Provides support in writing and developing training initiatives based on project or topic
specifications.
 Assists in writing and developing a training plan, curriculum, courses, and supporting materials
such as visual/educational aids and coordinate the logistics.
 Prepares schedules, materials and course outline/criteria for comprehensive new employee
orientation and ongoing training subjects.
 Produces reporting and metrics to facilitate the assessment of new employee comprehension of
course content and their ability to execute what was learned during the training; provides feedback
to various departments within the Bank as needed.
 Provides on-going support to program participants by answering questions regarding registration,
training records.
 Proactively manages, reports, and troubleshoots issues that may occur while training.
 Supports the transition of manual, paper-based training completion to an LMS.
 Acts as a technical resource for in the administration of the LMS for internal stakeholders and
subject matter experts.
 Maps out learning pathways and completion timelines within LMS to ensure all employees receive
appropriate training specific their role and regulatory requirements as defined by the Quality
Assurance Program.
 Serves as the point of contact to pull reports from the LMS to provide documentation of training
compliance for audit requests.
 Connects with internal stakeholders and subject matter experts regarding scheduling and roll out
of new and updated training material.
 Develops and maintains appropriate reporting to provide Branch Administration with training
metrics.
 Develops and manages feedback surveys.
 Performs other related duties and responsibilities as assigned and/or required.
 

SKILLS, EDUCATION AND EXPERIENCE
 High school diploma or GED required; Associate’s or Bachelor’s degree preferred.
 Minimum 2 year’s training and retail banking experience required.
 Excellent verbal, written, and interpersonal communication skills.
 Exceptional facilitation, organization, and time management skills.
 Experience with training curriculum creation and delivery through various delivery channels a
plus.
 Ability to learn new software/technology and processes quickly.
 Proficient in Microsoft Word, Excel, and PowerPoint.
 Ability to travel within the greater New York City Metropolitan area.

Requirements

 
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Training Coordinator Apply now