Tax Customer Success Manager
BCforward is currently seeking highly motivated Tax Customer Success Manager for an opportunity in Fishers, IN 46037.
- Position Title: Tax Customer Success Manager
- Location: Fishers, IN 46037
- Expected Duration: contract-to-hire opportunity
The Tax Customer Success Manager establishes and maintains a strong relationship with all clients under his/her assignment.
Responds to all client inquiries timely and with professionalism.
Is responsible for generating and delivering reporting and forecasts while consistently recommending revenue maximizing best practices.
Generate and quality check all client deliverables and deliver to Senior Consultants/Manager for approval
Analyze KPI data for all assigned clients and identify drops in program performance, suggest possible program improvements
Complete all tasks delegated by Seniors and/or Managers in a timely and accurate manner
Keeper of client 'to-do' list including invoice approvals and accrual responses
Partner with assigned Specialists to update location and OU information
Consistently identify cross-sell/up-sell opportunities for assigned clients and present ideas to other team members
Responds to client and internal requests within 24 hours
Researches and identifies possible location based and economic incentives for assigned clients
BS in Accounting or Finance, preferred - CPA/JD/MST/LLM Taxation a plus
Public accounting, Account Management and prior experience managing credit and incentive programs would be preferred. No experience required.
BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.
Interested candidates please send resume in Word format Please reference job code 92594 when responding to this ad.