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Part time Private Banking Teller

Description

Dollar Bank is currently seeking a Private Banking Associate to service clients in the Private Banking office in downtown Cleveland.

The principal goal for the Private Banking Associate (PBA) is to service the needs of Private Banking customers in a positive, professional, and courteous manner. A PBA must demonstrate, in all customer interaction, the highest level of concern for the customers' needs, questions and obstacles.

Job Responsibilities:
* Work with Account Officers to establish new deposit relationships and enhance existing customer service relationships
* Communicate effectively with customers who have service questions or concerns in a manner, which is discrete, timely, accurate and courteous
* Maintain a thorough knowledge of Dollar Bank products and services. In addition, staying abreast of all new operations, policies and procedures.
* Promptly greet each customer in a friendly, professional manner. Monitoring customer traffic in the Private Banking Center.
* Complete appropriate data input on accounts and filling out supporting documentation to insure that the regulatory and compliance guidelines are followed.
* Perform routine daily teller and customer service transactions (deposits, transfers, loan payments, new account openings, etc.).
* Make decisions in accordance with the Check Acceptance Guidelines regarding the negotiability items presented for deposit and cashing.
* Perform clerical duties such as typing, composing letters, answering phones, filing, compiling data for reporting purposes and maintaining certain Private Banking Center records and logs.
* Compliance and regulatory training as well as product knowledge courses will be taken on an ongoing basis.
* Participate in Private Banking Center balancing.
* Assist with audits.
* Follow stated policy and procedures when allowing access to safe deposit boxes.
* Maintain security of negotiable items assigned to the Customer Service Assistant.
* Must be able to occasionally float between Private Banking branches located in Pittsburgh and Cleveland.
* Perform any job related task as defined and deemed necessary by Management.

Qualifications:
* Six months customer service and/or cash handling experience required; previous banking experience preferred.
* Must be a team player, flexible and lead by example.
* Must be a highly motivated self-starter.
* Excellent interpersonal skills and professional manner.
* Professional communication skills and appearance are required.
* Proficient computer skills required.
* Math aptitude required.

Requirements

* Six months customer service and/or cash handling experience required; previous banking experience preferred.
• Must be a team player, flexible and lead by example.
• Must be a highly motivated self-starter.
• Excellent interpersonal skills and professional manner.
• Professional communication skills and appearance are required.
• Proficient computer skills required.
• Math aptitude required.

Job Snapshot

Location US-OH-Cleveland
Employment Type Part-Time
Pay Type Year
Pay Rate N/A
Store Type Banking, Retail, Sales
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Company Overview

Dollar Bank

For more than 160 years, Dollar Bank has grown to become a large, full service, regional bank committed to providing the highest quality of banking services to individuals and businesses throughout Ohio, Pennsylvania and Virginia. We understand the people and the communities that we serve. Our own employees live and work in these communities. They participate in the decisions of local community groups and business organizations. Ideal candidates seeking employment with Dollar Bank include individuals who share in our philosophy of customer commitment and giving back to the communities that we serve. Learn More

Contact Information

US-OH-Cleveland

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Snapshot
Dollar Bank
Company:
US-OH-Cleveland
Location:
Part-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Banking, Retail, Sales
Store Type:

Description

Dollar Bank is currently seeking a Private Banking Associate to service clients in the Private Banking office in downtown Cleveland.

The principal goal for the Private Banking Associate (PBA) is to service the needs of Private Banking customers in a positive, professional, and courteous manner. A PBA must demonstrate, in all customer interaction, the highest level of concern for the customers' needs, questions and obstacles.

Job Responsibilities:
* Work with Account Officers to establish new deposit relationships and enhance existing customer service relationships
* Communicate effectively with customers who have service questions or concerns in a manner, which is discrete, timely, accurate and courteous
* Maintain a thorough knowledge of Dollar Bank products and services. In addition, staying abreast of all new operations, policies and procedures.
* Promptly greet each customer in a friendly, professional manner. Monitoring customer traffic in the Private Banking Center.
* Complete appropriate data input on accounts and filling out supporting documentation to insure that the regulatory and compliance guidelines are followed.
* Perform routine daily teller and customer service transactions (deposits, transfers, loan payments, new account openings, etc.).
* Make decisions in accordance with the Check Acceptance Guidelines regarding the negotiability items presented for deposit and cashing.
* Perform clerical duties such as typing, composing letters, answering phones, filing, compiling data for reporting purposes and maintaining certain Private Banking Center records and logs.
* Compliance and regulatory training as well as product knowledge courses will be taken on an ongoing basis.
* Participate in Private Banking Center balancing.
* Assist with audits.
* Follow stated policy and procedures when allowing access to safe deposit boxes.
* Maintain security of negotiable items assigned to the Customer Service Assistant.
* Must be able to occasionally float between Private Banking branches located in Pittsburgh and Cleveland.
* Perform any job related task as defined and deemed necessary by Management.

Qualifications:
* Six months customer service and/or cash handling experience required; previous banking experience preferred.
* Must be a team player, flexible and lead by example.
* Must be a highly motivated self-starter.
* Excellent interpersonal skills and professional manner.
* Professional communication skills and appearance are required.
* Proficient computer skills required.
* Math aptitude required.

Requirements

* Six months customer service and/or cash handling experience required; previous banking experience preferred.
• Must be a team player, flexible and lead by example.
• Must be a highly motivated self-starter.
• Excellent interpersonal skills and professional manner.
• Professional communication skills and appearance are required.
• Proficient computer skills required.
• Math aptitude required.
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Part time Private Banking Teller Apply now