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Member Services Representative

Description

Member Service Representative needed for financial institution in Mercer County, New Jersey area

  • Responds to members with regard to loan inquiries, withdrawals, account information, problem resolution, and provides exceptional member service.
  • High school graduate, typing and office skills. Individual should not pose a threat to the health or safety of self or others

Essential Job Functions:

  1. Acts as a teller for member inquiries/withdrawal processing.
  2. Responsible for disbursing cash, checks and deposits.
  3. Accepts cash and check deposits and secures those funds while at the Credit Union.
  4. Provides clerical support in processing account information for customers.
  5. Actively cross-sells credit union's product lines.
  6. Assist members with On-line Banking and Estatement needs
  7. Input daily checks remotely into Remote Deposit System.
  8. Develops a working knowledge of the credit union's electronic data processing system.
  9. Develops an understanding of credit union history, philosophy, organization, bylaws, and operational procedures.
  10. Responsible for daily balancing of cash drawer (including securing teller cash drawer until daily deposit is made.
  11. Processes member's Checking Account check orders.
  12. Processes loan payoffs.
  13. Send letters to Human Resources regarding membership reports.
  14. Process and verify account numbers if open insurance accounts. Send report to appropriate parties.
  15. Abides by the terms and conditions of the Confidentiality and Non-Disclosure Agreement.

Non-Essential Job Functions:

  • Assists in any area as directed by the president/manager, his/her assistant, or department supervisor in a relief capacity.
  • Takes fees for returned statements.
  • Other duties as assigned or requested.



Requirements

 

Job Snapshot

Location US-NJ-Lawrence
Employment Type Full-Time
Pay Type Hour
Pay Rate $13.00 - $14.00 /Hour
Store Type Admin - Clerical, Customer Service
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Company Overview

Accounting Now

ACCOUNTING NOW® is one of the fastest growing financial recruitment companies in the country. We specialize in matching financial professionals with the right contract or full-time job opportunities in finance, accounting and banking. Our clients are many of the country's top financial firms and corporate departments. Accounting Now, and its full-time placement division, SNI Financial, can help you build your career! Learn More

Contact Information

US-NJ-Lawrence
Accounting Now
Snapshot
Accounting Now
Company:
US-NJ-Lawrence
Location:
Full-Time
Employment Type:
Hour
Pay Type:
$13.00 - $14.00 /Hour
Pay Rate:
Admin - Clerical, Customer Service
Store Type:

Description

Member Service Representative needed for financial institution in Mercer County, New Jersey area

  • Responds to members with regard to loan inquiries, withdrawals, account information, problem resolution, and provides exceptional member service.
  • High school graduate, typing and office skills. Individual should not pose a threat to the health or safety of self or others

Essential Job Functions:

  1. Acts as a teller for member inquiries/withdrawal processing.
  2. Responsible for disbursing cash, checks and deposits.
  3. Accepts cash and check deposits and secures those funds while at the Credit Union.
  4. Provides clerical support in processing account information for customers.
  5. Actively cross-sells credit union's product lines.
  6. Assist members with On-line Banking and Estatement needs
  7. Input daily checks remotely into Remote Deposit System.
  8. Develops a working knowledge of the credit union's electronic data processing system.
  9. Develops an understanding of credit union history, philosophy, organization, bylaws, and operational procedures.
  10. Responsible for daily balancing of cash drawer (including securing teller cash drawer until daily deposit is made.
  11. Processes member's Checking Account check orders.
  12. Processes loan payoffs.
  13. Send letters to Human Resources regarding membership reports.
  14. Process and verify account numbers if open insurance accounts. Send report to appropriate parties.
  15. Abides by the terms and conditions of the Confidentiality and Non-Disclosure Agreement.

Non-Essential Job Functions:

  • Assists in any area as directed by the president/manager, his/her assistant, or department supervisor in a relief capacity.
  • Takes fees for returned statements.
  • Other duties as assigned or requested.



Requirements

 
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