Are you looking for a rewarding career in a well established financial institution?
Centra Credit Union has exciting opportunities for motivated professionals with proven sales skills to join our team as Member Service Representatives at our Jeffersonville and New Albany, IN. locations.
The Member Service Representative is responsible for positive member experience delivery through sales and service performance. Responsible for meeting and servicing the financial needs of all members through promoting and selling Credit Union products and services based upon member needs.
- Enthusiastically promote member awareness of loan products and financial services available to fit their financial needs.
Explain loan programs to members, evaluating their needs and recommending loan options.
Counsel and provide assistance and education to members on financial alternatives at the Credit Union or CFS, provide routine education on money management, budgeting, establishing good credit and other areas relating to member’s financial needs.
- Perform all aspects of lending processes including but not limited to full application processing, collateral valuation, document preparation, loan closing, file maintenance, loan underwriting within set limitations, lien perfection and document retention practices.
- Perform account openings, respond to member inquiries, perform maintenance functions, assist with teller transactions as needed and ensure a positive member experience.