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Medical Banking Specialist

Description

Ref ID: 02313-9501817791

Classification: Data Entry Clerk

Compensation: DOE

An established health insurance company is seeking a Medical Banking specialist to join their team on a contract-to-hire basis. Hours: 8 hour shifts between the hours of 7am-8pm This position is responsible to create and maintain positive customer relationships and respond to customer inquiries regarding all spending account products. Proactively provide information and education to customers about IRS regulations and various spending accounts, claims processing and reimbursement procedures. Display compassion, respect, and self-confidence when communicating with customers. Other responsiblitites include: - Research and respond to telephone and written inquiries to ensure timely resolution of issues. - Consistently provide accurate information to customer inquiries in accordance with inquiry accuracy standards by organizing and utilizing appropriate tools, resources, internal communications, and training materials. - Educate customers on products such as eligible IRS expenses, Health Savings Accounts (HSA) investment and pricing options, Flexible Spending Accounts (FSA), Dependent Care, Transportation and claims processing procedures. - Serve as a customer advocate by identifying underlying customer needs and guiding them to appropriate programs and resources. - Build rapport by offering information and services beyond the customer?s initial inquiry. - Assist and educate on Health Guides through complex spending account issues. - Demonstrated PC navigation and data entry skills. - Strong oral and written communication skills. - Strong problem solving and decisions making skills. - Strong organizational skills. - Demonstrated skills as an empathetic and compassionate communicator. - Demonstrated ability to establish and maintain positive interpersonal relationships. - Demonstrated ability to enhance or develop new skills in response to changing expectations.

Requirements

6+ months of customer service experience High School Diploma For immediate consideration, please send your resume to: [Click Here to Email Your Resumé]

Accountemps matches highly skilled professionals with accounting finance jobs at the best companies on a temporary and temporary-to-hire basis. Our mission is to provide you with a rewarding finance or accounting job that is well matched to your professional skills – helping you to advance in your career. Our experience, combined with the resources of our worldwide network of offices, makes Accountemps a great resource for your career. We offer excellent opportunities to find temporary accounting and finance jobs for all experience levels. From accounting clerks and bookkeepers to accounts payable and staff accountants, we can provide you unparalleled access to exciting career opportunities. But don't take our word for it. Our company has appeared on Fortune® magazine's list of "World's Most Admired Companies" since 1998, and 9 out of 10 of our customers would recommend our service to a colleague.

Contact your local Accountemps office at 888-490-3195 or visit www.accountemps.com to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

© 2019 Accountemps. An Equal Opportunity Employer M/F/Disability/Veterans

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Job Snapshot

Location US-MN-Rosemount
Employment Type Full-Time/Part-Time
Pay Type Year
Pay Rate N/A
Store Type Accounting, Finance, Professional Services
Other Compensation: DOE
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Company Overview

Accountemps

Accountemps, a Robert Half company, is the worldwide leader in temporary financial staffing, providing excellent opportunities in the areas of accounting, bookkeeping, credit and collections, data entry, finance, payroll, audit and tax. Our relationships with top companies ensure that our employees enjoy competitive pay, and dynamic and ongoing assignments with the best opportunities for temporary and temporary-to-full-time employment. Learn More

Contact Information

US-MN-Rosemount
Recruiter
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Snapshot
Accountemps
Company:
US-MN-Rosemount
Location:
Full-Time/Part-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Accounting, Finance, Professional Services
Store Type:

Description

Ref ID: 02313-9501817791

Classification: Data Entry Clerk

Compensation: DOE

An established health insurance company is seeking a Medical Banking specialist to join their team on a contract-to-hire basis. Hours: 8 hour shifts between the hours of 7am-8pm This position is responsible to create and maintain positive customer relationships and respond to customer inquiries regarding all spending account products. Proactively provide information and education to customers about IRS regulations and various spending accounts, claims processing and reimbursement procedures. Display compassion, respect, and self-confidence when communicating with customers. Other responsiblitites include: - Research and respond to telephone and written inquiries to ensure timely resolution of issues. - Consistently provide accurate information to customer inquiries in accordance with inquiry accuracy standards by organizing and utilizing appropriate tools, resources, internal communications, and training materials. - Educate customers on products such as eligible IRS expenses, Health Savings Accounts (HSA) investment and pricing options, Flexible Spending Accounts (FSA), Dependent Care, Transportation and claims processing procedures. - Serve as a customer advocate by identifying underlying customer needs and guiding them to appropriate programs and resources. - Build rapport by offering information and services beyond the customer?s initial inquiry. - Assist and educate on Health Guides through complex spending account issues. - Demonstrated PC navigation and data entry skills. - Strong oral and written communication skills. - Strong problem solving and decisions making skills. - Strong organizational skills. - Demonstrated skills as an empathetic and compassionate communicator. - Demonstrated ability to establish and maintain positive interpersonal relationships. - Demonstrated ability to enhance or develop new skills in response to changing expectations.

Requirements

6+ months of customer service experience High School Diploma For immediate consideration, please send your resume to: [Click Here to Email Your Resumé]

Accountemps matches highly skilled professionals with accounting finance jobs at the best companies on a temporary and temporary-to-hire basis. Our mission is to provide you with a rewarding finance or accounting job that is well matched to your professional skills – helping you to advance in your career. Our experience, combined with the resources of our worldwide network of offices, makes Accountemps a great resource for your career. We offer excellent opportunities to find temporary accounting and finance jobs for all experience levels. From accounting clerks and bookkeepers to accounts payable and staff accountants, we can provide you unparalleled access to exciting career opportunities. But don't take our word for it. Our company has appeared on Fortune® magazine's list of "World's Most Admired Companies" since 1998, and 9 out of 10 of our customers would recommend our service to a colleague.

Contact your local Accountemps office at 888-490-3195 or visit www.accountemps.com to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

© 2019 Accountemps. An Equal Opportunity Employer M/F/Disability/Veterans

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.
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Medical Banking Specialist Apply now