As a Market Manager, you help create the energy and excitement around Amerant Bank products, providing the right solutions and getting products into customers' hands. You understand that Amerant Bank is dedicated to delivering a customer experience that's unlike any other. It starts with you discovering customers' needs and with the support of your team members, you match those needs with the right products.
Primarily responsible for the achievement of banking center profitability, sales goals, operation activities and the management and use of the various elements encompassing a transformed banking center. Responsible for the sale of Bank products and services to new and existing clients inside the branch as well as the generation of new business opportunities outside the branch. Ensure quality levels of branch customer service. Ensure development and training of branch staff. Promote a positive Bank image within the community. Oversee administration of all personnel issues. Ensure the protection of all branch assets. Manage branch expenses.
Areas of focus include:
- OPERATIONAL EXCELLENCE
- CUSTOMER SERVICE
- BUSINESS DEVELOPMENT
- BRANCH TRANSFORMATION
Minimum Education and/or Certifications Requirements:
Bachelor's Degree required
*Applicant must be NMLS registered and provide the company with their NMLS number or be willing to register in NMLS upon accepting an employment offer. Additionally, FBI Criminal Background and credit checks must be successfully passed.
Minimum Work Experience Requirements:
Market Manager II requires a minimum of 5 years' experience in Bank sales and service environment as manager or equivalent experience.
Technical and/or Other Essential Knowledge:
Basic report writing ability, organizational skills, telephone skills. Previous experience with Outlook, Internet and MS Office Skills, including MS Word Advanced, MS Excel Advanced, MS Power Point Advanced, MS Project Level II and MS Visio Level I required.