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Loan Officer - Call Center

Description

Freedom Mortgage is hiring Loan Officers & Senior Loan Officers in Tempe, AZ.

 This is a customer focused, inside sales position within the Call Center responsible for both in-bound and out-bound calls through marketing campaigns.

If you have a NMLS license and previous experience as a Loan Officer in a call center environment, APPLY NOW for your next career opportunity!

We Offer:

  • Competitive Salary + Uncapped Commission – 1st year earnings up to $80,000!
    • State of the Art Lead Generation: Freedom provides leads through marketing campaigns and has a large servicing portfolio ($200 Billion+)
  • Work-Life Balance
  • Medical, Dental & Vision Insurance options + Flexible Spending Account
  • Disability & Life Insurance
  • Holiday Pay, Sick Time & PTO
  • 401(k) + Employer Match 
  • Continuing Comprehensive Training – latest practices inside & outside the industry
  • Career Advancement Opportunities and more!

Responsibilities:

  • Conduct the initial pre-qualification phone screen, and prepare the loan application and necessary documentation.
  • Analyzes applicant information to determine whether the client is likely to qualify for the desired loan program.
  • Assists customers in choosing the proper program that best fits their needs and takes the initial loan application.
  • Provides guidance on the risks and benefits of the different programs available to the client.
    • Explains and communicates the terms of each product and ensures that all of the required documents and disclosures are signed and returned in a timely manner.
  • Builds relationships with both internal and external customers.
  • Is responsive to customer needs and expectations.
  • Exhibits professionalism and takes pride in work when dealing with the customers.
  • Utilizes Freedom Mortgage training materials, reference tools and other resources to provide accurate and up-to-date loan program/policy information to both external customers and internal business partners.
  • Ensures exceptional customer experience by overseeing the loan process from origination to close and providing on-going communication to customers and business partners.
  • Oversees and ensures successful completion of all assigned Mortgage Loan Officer Training activities.
  • Understands and complies with requirements of applicable federal and state laws and regulations.

Requirements

  • Must have a NMLS license
  • 1 year or more of experience as a mortgage loan officer in a call center environment
    • Must have at least 5 active state licenses or 2+ years of experience to qualify for Senior role
  • HS Diploma/GED required; Bachelor’s Degree (B.A.) preferred
  • Must be willing to undergo a background check
  • Self-starter focused on providing the highest level of customer service to our customers
  • Strong negotiation and time management skills
  • Excellent communication skills, both verbal and written
  • Computer skills with ability to learn loan origination system and automated underwriting systems

About us:

Freedom Mortgage Corporation, a full-service direct lender founded in 1990, is a privately held, mortgage lender and servicer, licensed in all 50 states, with 8 operation centers nationwide.  Freedom Mortgage is a member of the Mortgage Bankers Association, the National Association of Mortgage Brokers, and is the #1 largest issuer of FHA/VA GNMA securities nationwide. Currently, we have over 5,200 employees, we are funding over 6 billion dollars in loans a month and we have a servicing portfolio of over 200 billion dollars.

Job Snapshot

Location US-AZ-Tempe
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Banking, Finance, Professional Services
Other Compensation: Average 1st Year Earnings Up To $80k!
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Company Overview

Freedom Mortgage

Freedom Mortgage Corporation is a privately held, full-service residential mortgage lender licensed in all 50 states. Freedom Mortgage Corporation is headquartered in Mount Laurel, NJ. Our Freedom Mortgage office of Fishers, Indiana is in the top 5 employers of the city. Learn More

Contact Information

US-AZ-Tempe
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Snapshot
Freedom Mortgage
Company:
US-AZ-Tempe
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Banking, Finance, Professional Services
Store Type:

Description

Freedom Mortgage is hiring Loan Officers & Senior Loan Officers in Tempe, AZ.

 This is a customer focused, inside sales position within the Call Center responsible for both in-bound and out-bound calls through marketing campaigns.

If you have a NMLS license and previous experience as a Loan Officer in a call center environment, APPLY NOW for your next career opportunity!

We Offer:

  • Competitive Salary + Uncapped Commission – 1st year earnings up to $80,000!
    • State of the Art Lead Generation: Freedom provides leads through marketing campaigns and has a large servicing portfolio ($200 Billion+)
  • Work-Life Balance
  • Medical, Dental & Vision Insurance options + Flexible Spending Account
  • Disability & Life Insurance
  • Holiday Pay, Sick Time & PTO
  • 401(k) + Employer Match 
  • Continuing Comprehensive Training – latest practices inside & outside the industry
  • Career Advancement Opportunities and more!

Responsibilities:

  • Conduct the initial pre-qualification phone screen, and prepare the loan application and necessary documentation.
  • Analyzes applicant information to determine whether the client is likely to qualify for the desired loan program.
  • Assists customers in choosing the proper program that best fits their needs and takes the initial loan application.
  • Provides guidance on the risks and benefits of the different programs available to the client.
    • Explains and communicates the terms of each product and ensures that all of the required documents and disclosures are signed and returned in a timely manner.
  • Builds relationships with both internal and external customers.
  • Is responsive to customer needs and expectations.
  • Exhibits professionalism and takes pride in work when dealing with the customers.
  • Utilizes Freedom Mortgage training materials, reference tools and other resources to provide accurate and up-to-date loan program/policy information to both external customers and internal business partners.
  • Ensures exceptional customer experience by overseeing the loan process from origination to close and providing on-going communication to customers and business partners.
  • Oversees and ensures successful completion of all assigned Mortgage Loan Officer Training activities.
  • Understands and complies with requirements of applicable federal and state laws and regulations.

Requirements

  • Must have a NMLS license
  • 1 year or more of experience as a mortgage loan officer in a call center environment
    • Must have at least 5 active state licenses or 2+ years of experience to qualify for Senior role
  • HS Diploma/GED required; Bachelor’s Degree (B.A.) preferred
  • Must be willing to undergo a background check
  • Self-starter focused on providing the highest level of customer service to our customers
  • Strong negotiation and time management skills
  • Excellent communication skills, both verbal and written
  • Computer skills with ability to learn loan origination system and automated underwriting systems

About us:

Freedom Mortgage Corporation, a full-service direct lender founded in 1990, is a privately held, mortgage lender and servicer, licensed in all 50 states, with 8 operation centers nationwide.  Freedom Mortgage is a member of the Mortgage Bankers Association, the National Association of Mortgage Brokers, and is the #1 largest issuer of FHA/VA GNMA securities nationwide. Currently, we have over 5,200 employees, we are funding over 6 billion dollars in loans a month and we have a servicing portfolio of over 200 billion dollars.

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