As a Banking Specialist, you help create the energy and excitement around Amerant Bank products, providing the right solutions and getting products into customers hands. You understand that Amerant Bank is dedicated to delivering a customer experience that's unlike any other.
It starts with you discovering customers needs and with the support of your team members, you match those needs with the right products. Every day is an opportunity for you to turn another Amerant Bank customer into a loyal customer. Purpose of role is to provide teller and platform-based transactions, manage lobby activity and support mobile, online banking and digital solutions. In addition, provide education and knowledge of our consumer and small business products to existing and new customers.
The Floating Banking Specialist will be based in one of our Houston banking centers with travel to other locations as needed.
Minimum Education and/or Certifications Requirements:
High School or GED required. AA or Bachelors Degree preferred.
Applicant must be NMLS registered and provide the company with NMLS number or be willing to register in NMLS prior to employment being offered. Additionally, FBI Criminal Background and credit check must be successfully passed.
Minimum Work Experience Requirements:
College degree and 2 years retail sales experience or two years in similar bank position.
Technical and/or Other Essential Knowledge:
MS Office Skills, including MS Word Level II, MS Excel Level II and MS Powerpoint Level I required.
Functional Skills & Knowledge Requirements:
Must be a team player, have the ability to work under pressure, have a professional image and be able to resolve problems and conflicts.
Must possess basic business communications skills such as advanced writing, listening and have basic office and mathematics skills, and customer service skills.
Possession of professional skills such as report writing, basic statistics, effective presentation skills and creative skills are required.
Must possess sales and negotiation skills.