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Sales Operations Manager

Description

The Financial Operations Manager (FOM) is responsible for fielding calls from MLA’s Directors/Managing Directors, providing sales support and answering general business questions.  The FOM develops and disseminates monthly and quarterly reporting on business results to internal stakeholders.  The FOM is also responsible for managing workflow for and professional development of the Business Operations Associate (BOA) and/or the Senior Business Operations Associate (Sr. BOA).



 



Essential Functions:





  • Main point of contact for Directors/Managing Directors in the Practice Groups with which the FOM is aligned



  • Review and negotiate client agreements, ensuring compliance with internal risk, operational and financial standards



  • Advise Directors/Managing Directors on a variety of business issues including, but not limited to, tax implications, internal policies/procedures, revenue recognition, etc.



  • Familiar with company strategy/initiatives and able to drive alignment through conversations with Directors/Managing Directors



  • Working closely with the BOA and Sr. BOA to ensure service-oriented, timely resolution of escalated billing and collections issues



  • Responsible for development, continuous improvement, analysis and dissemination of various reports on business results and goal trending



  • Administration of compensation plans, including bonuses, commissions, draw balances, etc.



  • Independent research of laws impacting the business, and coordination with Legal Dept., to ensure compliance with all applicable regulations (i.e. privacy, salary history, OFCCP, etc.)



  • Provide support to Practice Group and Corporate leadership team



  • Responsible for the development and implementation of new processes and procedures for effective and efficient team operations



Requirements

Minimum Education and/or Experience:




  • Must have 4-year degree, preferably in Business Administration, Management, Accounting, Finance or Economics



  • 3-5+ years of relevant work experience





 



Requisite Abilities and/or Skills:






•       Must have strong leadership, communication and problem solving skills




•       Proven business acumen with the ability to develop a thorough knowledge of MLA’s industry and business practices




•       Must have contract negotiation experience and the ability to interact effectively with senior-level client contacts




•       Proven ability to develop direct reports and impact peers




•       Ability to evaluate and balance team and individual workload through effective time management, prioritization and organizational skills




•       Ability to hold team members accountable




•       Ability to foster a team-oriented environment that reflects MLA’s values




•       Ability to effectively communicate (written and verbally) up, down, and laterally in the company




•       Proficient in Microsoft Office (Excel and Word required)




•       Some travel required



 



Core Competencies:






•       Communicates Effectively




•       Business Insight




•       Manages Ambiguity




•       Optimizes Work Processes




•       Directs Work





Disclaimer: The above statements are intended to describe the essential job functions, general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Job Snapshot

Location US-MD-Hanover
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Finance
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Company Overview

Major, Lindsey & Africa

Major, Lindsey & Africa (MLA) is the world's largest and most experienced legal search firm. Combining local market knowledge and a global recruiting network, MLA has earned recognition for its track record of successful General Counsel, Corporate Counsel, Partner, Associate and Law Firm Management placements. MLA also provides law firms and companies with highly-specialized legal professionals on project, interim and temporary-to-permanent hire basis. With offices throughout the U.S., Hong Kong, London and Tokyo, MLA recruiters are dedicated to understanding and meeting client and candidate needs while maintaining the highest degree of professionalism and confidentiality. MLA considers every search a diversity search and has been committed to diversity in the law since its inception. For these reasons, MLA was voted "Best Legal Recruiter" by readers of The National Law Journal. Learn More

Contact Information

US-MD-Hanover
Snapshot
Major, Lindsey & Africa
Company:
US-MD-Hanover
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Finance
Store Type:

Description

The Financial Operations Manager (FOM) is responsible for fielding calls from MLA’s Directors/Managing Directors, providing sales support and answering general business questions.  The FOM develops and disseminates monthly and quarterly reporting on business results to internal stakeholders.  The FOM is also responsible for managing workflow for and professional development of the Business Operations Associate (BOA) and/or the Senior Business Operations Associate (Sr. BOA).



 



Essential Functions:





  • Main point of contact for Directors/Managing Directors in the Practice Groups with which the FOM is aligned



  • Review and negotiate client agreements, ensuring compliance with internal risk, operational and financial standards



  • Advise Directors/Managing Directors on a variety of business issues including, but not limited to, tax implications, internal policies/procedures, revenue recognition, etc.



  • Familiar with company strategy/initiatives and able to drive alignment through conversations with Directors/Managing Directors



  • Working closely with the BOA and Sr. BOA to ensure service-oriented, timely resolution of escalated billing and collections issues



  • Responsible for development, continuous improvement, analysis and dissemination of various reports on business results and goal trending



  • Administration of compensation plans, including bonuses, commissions, draw balances, etc.



  • Independent research of laws impacting the business, and coordination with Legal Dept., to ensure compliance with all applicable regulations (i.e. privacy, salary history, OFCCP, etc.)



  • Provide support to Practice Group and Corporate leadership team



  • Responsible for the development and implementation of new processes and procedures for effective and efficient team operations



Requirements

Minimum Education and/or Experience:




  • Must have 4-year degree, preferably in Business Administration, Management, Accounting, Finance or Economics



  • 3-5+ years of relevant work experience





 



Requisite Abilities and/or Skills:






•       Must have strong leadership, communication and problem solving skills




•       Proven business acumen with the ability to develop a thorough knowledge of MLA’s industry and business practices




•       Must have contract negotiation experience and the ability to interact effectively with senior-level client contacts




•       Proven ability to develop direct reports and impact peers




•       Ability to evaluate and balance team and individual workload through effective time management, prioritization and organizational skills




•       Ability to hold team members accountable




•       Ability to foster a team-oriented environment that reflects MLA’s values




•       Ability to effectively communicate (written and verbally) up, down, and laterally in the company




•       Proficient in Microsoft Office (Excel and Word required)




•       Some travel required



 



Core Competencies:






•       Communicates Effectively




•       Business Insight




•       Manages Ambiguity




•       Optimizes Work Processes




•       Directs Work





Disclaimer: The above statements are intended to describe the essential job functions, general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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Sales Operations Manager Apply now