We have an awesome Entry-Level AR/Collections Specialist position for a recent graduate! It's a contract-to-hire role with one of our top clients in SW Charlotte! There are growth opportunities and health benefits!
Entry-Level AR/Collections Specialist
Location: Arrowwood Rd. (SW Charlotte)
Type: Contract to Hire!
Pay: $18-20 / hour on contract and can convert perm at $40-45K!
Benefits: Health Insurance and Holiday Pay are offered while on contract and when you convert perm! (PTO and 401K after you convert permanent)
Growth Opportunity: Yes!! You can be promoted on this team or to another department!
- Initiating 30 outbound calls a day to verify payment status on overdue invoices
- Providing customer service regarding collection issues, process customer refunds, review account adjustments and resolve client discrepancies and short payments
- Researching and resolving disputes
- Negotiating and following up on payment arrangements
- Reviewing misapplied cash for errors or discrepancies
- Sending customer invoices and billing statements
- Making recommendations on severely delinquent customer accounts to management team
Required Skills & Experience
- Bachelor's or Associates Degree (preferably in Accounting, Finance, Business or related)
- 1-3 years of previous customer service experience via phone in an office environment highly preferred
- 1 years of Accounts Receivable experience preferred
- Upbeat personality and customer-service oriented
- Attention to detail
- Problem analysis and problem resolution
- Must have excellent oral and written communication skills
- Proficiency in MS Word, Excel, and Outlook
Category Code: JN001, JN005