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Director of Performance Analytics - Hilton Atlanta & Towers

Description

The Hilton Atlanta is now hiring an experienced Director of Performance Analytics to join its team!

A Director, Performance Analytics Responsibilities & Position Purpose:


Manage multiple Labor Management System (LMS) sites coordinating key tasks and deliverables including strategic and tactical direction and analytical support. Work directly with property leadership and Operational Excellence team to innovate and deliver best-in-class LMS and Operational Effectiveness (OE). Analyze and

monitor labor effectiveness for all jobs and optimize for ideal service and team member engagement at minimum cost.


DIRECTOR, PERFORMANCE ANALYTICS KEY COMPETENCIES


These are the key attributes for the role of Director, Performance Analytics that you will need to demonstrate in order to carry out your job effectively:


COMMUNICATION:


Demonstrates excellent written and oral communications skills


Delivers presentations in a concise, wellorganized manner


Communicates confidently and clearly with a wide range of people, both inside and outside hotels


ANALYSIS:


Presents clear and logical arguments and decision based on factual data


Delivers quick and accurate materials when evaluating complex written and numerical information


Recognizes trends in data and recommends response


Produces a high volume of reports with many different data sources with a high degree of accuracy and


quality, delivered in a timely manner meeting appropriate deadlines


PLANNING:


Identifies priorities effectively, balancing importance, urgency and resources


Manages time efficiently within tight schedules


DRIVE & RESILIENCE:


Works effectively and accurately in a fastpaced environment.


Possesses insatiable curiosity


Reacts quickly with determination and energy, while remaining calm and level headed in order to deliver


results


TEAM WORK & RELATIONSHIPS:


Supports the team & helps others when needed


Develops constructive relationships at all levels within the organization both on and off property


Maintains effectiveness in situations of disappointment or high pressure


Adapts willingly to change


Supports and advocates for both internal and external customers





What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!





EOE/AA/Disabled/Veterans

Requirements

 

Job Snapshot

Location US-GA-Atlanta
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Finance
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Company Overview

Hilton Hotels & Resorts

We are Hilton. We are Hospitality. With hotels worldwide, we can offer opportunities to take your career to new and exciting places! Our vision is to “fill the Earth with the light and warmth of hospitality – by delivering exceptional experiences – every hotel, every guest, every time.” We do this by offering a global portfolio of brands that meet the highest standards of integrity, quality and service excellence. Join us now if you want to grow and develop personally and professionally with a legendary hospitality leader. Learn More

Contact Information

US-GA-Atlanta
US Autopost
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Snapshot
Hilton Hotels & Resorts
Company:
US-GA-Atlanta
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Finance
Store Type:

Description

The Hilton Atlanta is now hiring an experienced Director of Performance Analytics to join its team!

A Director, Performance Analytics Responsibilities & Position Purpose:


Manage multiple Labor Management System (LMS) sites coordinating key tasks and deliverables including strategic and tactical direction and analytical support. Work directly with property leadership and Operational Excellence team to innovate and deliver best-in-class LMS and Operational Effectiveness (OE). Analyze and

monitor labor effectiveness for all jobs and optimize for ideal service and team member engagement at minimum cost.


DIRECTOR, PERFORMANCE ANALYTICS KEY COMPETENCIES


These are the key attributes for the role of Director, Performance Analytics that you will need to demonstrate in order to carry out your job effectively:


COMMUNICATION:


Demonstrates excellent written and oral communications skills


Delivers presentations in a concise, wellorganized manner


Communicates confidently and clearly with a wide range of people, both inside and outside hotels


ANALYSIS:


Presents clear and logical arguments and decision based on factual data


Delivers quick and accurate materials when evaluating complex written and numerical information


Recognizes trends in data and recommends response


Produces a high volume of reports with many different data sources with a high degree of accuracy and


quality, delivered in a timely manner meeting appropriate deadlines


PLANNING:


Identifies priorities effectively, balancing importance, urgency and resources


Manages time efficiently within tight schedules


DRIVE & RESILIENCE:


Works effectively and accurately in a fastpaced environment.


Possesses insatiable curiosity


Reacts quickly with determination and energy, while remaining calm and level headed in order to deliver


results


TEAM WORK & RELATIONSHIPS:


Supports the team & helps others when needed


Develops constructive relationships at all levels within the organization both on and off property


Maintains effectiveness in situations of disappointment or high pressure


Adapts willingly to change


Supports and advocates for both internal and external customers





What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!





EOE/AA/Disabled/Veterans

Requirements

 
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Director of Performance Analytics - Hilton Atlanta & Towers Apply now