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Default Reporting Specialist II - Mortgage Servicing

Description



The Default Reporting Specialist - Mortgage Servicing will be responsible for handling investor portfolio reporting for delinquent loans including facilitating resolution of escalated loan level issues, assisting with reviewing reports, operational issues and ensuring delivery of the highest level of service required to meet investor's needs. Monitors and updates reporting to ensure accurate reporting to investors.

Responsibilities Include:
  • Monitors and maintains accuracy of Default Code for all investors
  • Monitor and process daily and month end Edit Reports
  • Submit manual events as needed for all VA loans reported daily through VALERI system and ensures event codes are accepted through the VALERI System, if any rejects notifies the appropriate personnel to re-submit corrections through the VALERI website
  • Corresponds with VA office to resolve technical issues with VALERI System
  • Monitor VA loans to ensure properly insured for reporting purposes
  • Submits Fannie Mae Daily File and ASDF Files through Portal by designated deadlines
  • Assist with Default Investor reporting mid-month and month end ensuring system is updated and ensure reports are submitted to investor by designated deadlines
  • Assist with HUD Single Family Default Monitoring Report to update coding on our system and FHA Connection
  • Report Redemption dates, Title acquired dates, Foreclosure sales, DIL and Short sales to investors
  • Escalate to management any deficiencies, problems, or concerns that might be a potential risk
  • Assist with special projects within the department
  • Respond to investor requests via phone or email as applicable
  • Assist investors with any issues they may be experiencing


Requirements:
  • 1+ years Default Reporting experience
  • Strong working knowledge of Fiserv (LoanServ)
  • FHA and VA experience strongly preferred
  • Experience in Mortgage Servicing, a plus
  • Experience with Investor Relations, a plus
  • Excellent customer service skills
  • Excellent verbal and written communication skills
  • Proficient computer skills, Word and Excel
  • Ability to Multitask
  • Good organization skills
  • Attention to detail
  • Must be able to work effectively and efficiently under pressure


This position offers a full range of benefits including Health, Dental, and 401k.

Equal Opportunity Employer

M/F/Disability/Vet.

Member FDIC | Equal Housing Lender | NMLS ID 401285

Requirements

 

Job Snapshot

Location US-TX-Fort Worth
Employment Type Full-Time
Pay Type Hour
Pay Rate N/A
Store Type Banking
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Company Overview

Colonial Savings

Colonial is a national provider of banking, home loans and insurance. Founded in 1952, the company has $1 Billion in assets and is privately held by choice to ensure our focus remains on our customers and not the expectations of Wall Street. Colonial is rated “Five Stars – Highly Recommended” as one of the strongest financial institutions in the country by Bauer Financial, a leading analyst, and has earned Fannie Mae’s Four STAR award for customer service and foreclosure prevention, as well as the highest achieving STAR Performer for best practices in General Servicing, Collections/Loss Mitigation and Neighborhood Stabilization in 2014. Learn More

Contact Information

US-TX-Fort Worth
Colonial Savings
817-390-2045
Snapshot
Colonial Savings
Company:
US-TX-Fort Worth
Location:
Full-Time
Employment Type:
Hour
Pay Type:
N/A
Pay Rate:
Banking
Store Type:

Description



The Default Reporting Specialist - Mortgage Servicing will be responsible for handling investor portfolio reporting for delinquent loans including facilitating resolution of escalated loan level issues, assisting with reviewing reports, operational issues and ensuring delivery of the highest level of service required to meet investor's needs. Monitors and updates reporting to ensure accurate reporting to investors.

Responsibilities Include:
  • Monitors and maintains accuracy of Default Code for all investors
  • Monitor and process daily and month end Edit Reports
  • Submit manual events as needed for all VA loans reported daily through VALERI system and ensures event codes are accepted through the VALERI System, if any rejects notifies the appropriate personnel to re-submit corrections through the VALERI website
  • Corresponds with VA office to resolve technical issues with VALERI System
  • Monitor VA loans to ensure properly insured for reporting purposes
  • Submits Fannie Mae Daily File and ASDF Files through Portal by designated deadlines
  • Assist with Default Investor reporting mid-month and month end ensuring system is updated and ensure reports are submitted to investor by designated deadlines
  • Assist with HUD Single Family Default Monitoring Report to update coding on our system and FHA Connection
  • Report Redemption dates, Title acquired dates, Foreclosure sales, DIL and Short sales to investors
  • Escalate to management any deficiencies, problems, or concerns that might be a potential risk
  • Assist with special projects within the department
  • Respond to investor requests via phone or email as applicable
  • Assist investors with any issues they may be experiencing


Requirements:
  • 1+ years Default Reporting experience
  • Strong working knowledge of Fiserv (LoanServ)
  • FHA and VA experience strongly preferred
  • Experience in Mortgage Servicing, a plus
  • Experience with Investor Relations, a plus
  • Excellent customer service skills
  • Excellent verbal and written communication skills
  • Proficient computer skills, Word and Excel
  • Ability to Multitask
  • Good organization skills
  • Attention to detail
  • Must be able to work effectively and efficiently under pressure


This position offers a full range of benefits including Health, Dental, and 401k.

Equal Opportunity Employer

M/F/Disability/Vet.

Member FDIC | Equal Housing Lender | NMLS ID 401285

Requirements

 
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Default Reporting Specialist II - Mortgage Servicing Apply now