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Debt Collection Specialist

Description

About Our Company

UCB has a 50+ year history of commitment and dedication to providing the most effective accounts receivable management and collection services available today. We offer financial stability, trained staff and technical capabilities which have allowed us to continuously commit to ensuring quality on every call, as well as adhering to regulations in an ever- changing industry.


Benefits

As a Debt Collector with UCB you will be part of a stable, yet growing organization, which has been in business since 1959. In order to prepare you for your role, we will provide you with a two-week paid training program with dedicated training staff. You will also receive ongoing training to ensure your continued success with us. We prefer to promote from within, so you will also find plenty of opportunities for growth and advancement. Your hard work and professional dedication will be rewarded with a highly competitive compensation package, including unlimited bonus potential. The more you collect, the more you earn!


Additional Benefits include:

  • Health Insurance                                                             
  • Dental Insurance                                                             
  • Vision Insurance                                                                              
  • Life Insurance                                   
  • Earned Time Off
  • Vacation Pay     
  • Holiday Pay
  • Retirement 401-k Plan
  • Flexible Spending Account
  • Direct Deposit


Job Description

As a Debt Collector, you must be highly motivated, competitive and focused as well as commission driven. You must be energetic, assertive, charismatic, and able to easily handle rejection.


Your specific duties will include:

  • Contacting consumers informing them they have a delinquent account that needs to be paid.
  • Negotiating the best possible payment arrangement if the consumer cannot pay their balance in full. The negotiation process involves reviewing the account and asking questions in order to better understand perceived obstacles to payment.
  • Maintaining call quality and productivity measurements.
  • Following all federal, state, and local laws.

Maintaining a positive, problem-solving approach and positive relationships within a team            environment. 


Requirements

Requirements:

The ideal candidate should also possess the skills, competencies, and abilities listed below in order to successfully perform the job and to be considered for the position:

  • Excellent written, communication, and listening skills.
  • Basic computer skills.
  • Basic mathematical skills. Ability to execute multiplication, division, and percentage mathematical functions.
  • Commission driven, self-motivated and goal oriented.
  • Ability to remain professional at all times.
  • Excellent negotiation and persuasive skills.
  • High school diploma or equivalent required.
  • Experience in collections, sales, and/or customer service a plus.

Why Work For Our Company

  • Competitive wages
  •  Hourly + Commission
  • Training and development
  • Growth and advancement opportunities

Job Snapshot

Location US-FL-Davie
Employment Type Full-Time
Pay Type Hour
Pay Rate $12.00 - $14.00 /Hour
Store Type Customer Service, Sales, Finance
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Company Overview

United Collection Bureau, Inc.

UCB was founded in 1959. For over 50 years, UCB has been developing customized and flexible services and solutions tailored to the needs of our clients. UCB was founded on the premise of providing industry-specific solutions while simultaneously ensuring superior service. We have grown into a dedicated, knowledgeable agency operating on our founding principles of a family-owned company with a national presence. Learn More

Contact Information

US-FL-Davie
Chris Temple
954-236-6079

Snapshot
United Collection Bureau, Inc.
Company:
US-FL-Davie
Location:
Full-Time
Employment Type:
Hour
Pay Type:
$12.00 - $14.00 /Hour
Pay Rate:
Customer Service, Sales, Finance
Store Type:

Description

About Our Company

UCB has a 50+ year history of commitment and dedication to providing the most effective accounts receivable management and collection services available today. We offer financial stability, trained staff and technical capabilities which have allowed us to continuously commit to ensuring quality on every call, as well as adhering to regulations in an ever- changing industry.


Benefits

As a Debt Collector with UCB you will be part of a stable, yet growing organization, which has been in business since 1959. In order to prepare you for your role, we will provide you with a two-week paid training program with dedicated training staff. You will also receive ongoing training to ensure your continued success with us. We prefer to promote from within, so you will also find plenty of opportunities for growth and advancement. Your hard work and professional dedication will be rewarded with a highly competitive compensation package, including unlimited bonus potential. The more you collect, the more you earn!


Additional Benefits include:

  • Health Insurance                                                             
  • Dental Insurance                                                             
  • Vision Insurance                                                                              
  • Life Insurance                                   
  • Earned Time Off
  • Vacation Pay     
  • Holiday Pay
  • Retirement 401-k Plan
  • Flexible Spending Account
  • Direct Deposit


Job Description

As a Debt Collector, you must be highly motivated, competitive and focused as well as commission driven. You must be energetic, assertive, charismatic, and able to easily handle rejection.


Your specific duties will include:

  • Contacting consumers informing them they have a delinquent account that needs to be paid.
  • Negotiating the best possible payment arrangement if the consumer cannot pay their balance in full. The negotiation process involves reviewing the account and asking questions in order to better understand perceived obstacles to payment.
  • Maintaining call quality and productivity measurements.
  • Following all federal, state, and local laws.

Maintaining a positive, problem-solving approach and positive relationships within a team            environment. 


Requirements

Requirements:

The ideal candidate should also possess the skills, competencies, and abilities listed below in order to successfully perform the job and to be considered for the position:

  • Excellent written, communication, and listening skills.
  • Basic computer skills.
  • Basic mathematical skills. Ability to execute multiplication, division, and percentage mathematical functions.
  • Commission driven, self-motivated and goal oriented.
  • Ability to remain professional at all times.
  • Excellent negotiation and persuasive skills.
  • High school diploma or equivalent required.
  • Experience in collections, sales, and/or customer service a plus.

Why Work For Our Company

  • Competitive wages
  •  Hourly + Commission
  • Training and development
  • Growth and advancement opportunities

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Debt Collection Specialist Apply now