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Customer Service Specialist

Description


A CRG client is looking for a Customer Service Rep in the Triad. Our client offers competitive pay and benefits! This is a client who is known for treating their employees, clients and customers with the upmost respect while potraying OUTRAGEOUS customer service.
For immediate consideration, please send resumes
Compensation: $14 p/h + bonus
Job functions:


  • Open and maintain customer accounts by recording account information

  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

  • Maintain financial accounts by processing customer adjustments

  • Recommend potential products or services to management by collecting customer information and analyzing customer needs

  • Prepare product or service reports by collecting and analyzing customer information

  • Contribute to team effort by accomplishing related results as needed

  • Manage large amounts of outbound calls


Requirements include:


  • Proven customer support experience

  • Track record of over-achieving quota

  • Strong phone contact handling skills and active listening

Requirements

 

Job Snapshot

Location US-NC-Greensboro, NC
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Customer Service
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Company Overview

CRG

Whether you are looking for an Information Technology, Accounting Finance, HR / Administrative role, or Executive Jobs, you can search from our extensive list of job openings and work with our recruiters to match you with one of the companies that aligns with your career goals. As a job seeker, you are treated to the benefit of working with a local recruiter that specializes in your industry, with convenient access to our centrally located Greensboro or Charlotte, NC staffing agency offices. After reviewing your resume and speaking with you to identify your strengths, skills, and personality, we match you with one of our openings and guide you through the hiring process. CRG is committed to helping you take the next step in your career and finding an opportunity where you will thrive. Learn More

Contact Information

US-NC-Greensboro, NC
CRG
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Snapshot
CRG
Company:
US-NC-Greensboro, NC
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Customer Service
Store Type:

Description


A CRG client is looking for a Customer Service Rep in the Triad. Our client offers competitive pay and benefits! This is a client who is known for treating their employees, clients and customers with the upmost respect while potraying OUTRAGEOUS customer service.
For immediate consideration, please send resumes
Compensation: $14 p/h + bonus
Job functions:


  • Open and maintain customer accounts by recording account information

  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

  • Maintain financial accounts by processing customer adjustments

  • Recommend potential products or services to management by collecting customer information and analyzing customer needs

  • Prepare product or service reports by collecting and analyzing customer information

  • Contribute to team effort by accomplishing related results as needed

  • Manage large amounts of outbound calls


Requirements include:


  • Proven customer support experience

  • Track record of over-achieving quota

  • Strong phone contact handling skills and active listening

Requirements

 
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Customer Service Specialist Apply now