Customer Service Representative – Direct Hire!
CSI Companies is hiring customer service representatives for one of the nation’s largest credit union services. This company’s operations and reporting have played a pivotal role to current industry standards, and the 1500 locations they service across the US!!
The opportunity is working in the fraud detection department supporting customers in an inbound/outbound call center in a state-of-the art facility in North Phoenix and is a DIRECT HIRE opportunity.
Please read the requirements below, and apply today for consideration!
The Ideal Candidate:
- Has strong customer service skills including de-escalation, empathy, and ability to provide accurate information and product knowledge. Call center preferred but not required!
- Must have administrative experience, including strong typing skills and accuracy regarding call documentation and back office documentation.
- Experience with financials or payment processing/account management a plus.
- Long-term plans to stay and grow with a company. The position is direct placement and hiring managers are interested in long-term candidates only.
- HS Diploma
- 1+ years customer service experience
- 1+ years of call center or administrative experience
- Must have High-speed internet and professional workspace to work from home
- Must be able to commute to location and available to work in call center once re-opened
- Must clear BG and drug to start
What’s in it for you?
- Full benefits, 401k match, state-of-the-art facility with gym, coffee/smoothie bar and snacks.
Location: near 7th St and the Loop 101 in North Phoenix (remote for now, but must be willing to work from location when available)
Pay: $15.35+ DOE
Schedule: Various schedules available, must be willing to work weekends and scheduled holidays are required.
If you think you are qualified representative with the ability to communicate credit information, and work with multiple programs and departments to provide customers with top-notch customer service apply today for consideration or see our website for other openings www.csicompanies.com