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Customer Service Representative

Description

Our client is looking for Highly Motivated individuals to join their Customer Service Team.

In this position, you will:

  • Provide quality customer service and support to customers on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner.
  • Under direct supervision, performs less complex operational tasks in a product or functional area, including processing, balancing, settling and servicing all types of security transactions. Responds to customer inquiries.
  • Investigate and correct errors in customer accounts and statements.
  • Respond to customer verbal and/or written inquiries.
  • Record details about customer inquiries.
  • Helps resolve complicated customer complaints.
  • Coordinate and expedite customer inquiries to other departments for resolution.
  • Familiarity with MS Office required.

What's in it for you:

  • Above market average compensation
  • Benefits starting day one (Health, Dental, Vision and 401K)
  • Opportunity of Career Advancement
  • Long Term Assignment
  • Salary increase if/when converted to a permanent position




About Aerotek:

Your success starts with the right career opportunity. Aerotek uses a people-focused approach to connect job seekers to incredible opportunities with leading organizations. Established in 1983, we've grown to become a consistent Best of Staffing® winner for talent satisfaction because of our dedication to exceptional service. Serving over 300,000 contract workers every year, we specialize in placing workers with engineering, scientific, professional and industrial skill sets. Aerotek is proud to offer competitive benefits, including contributory medical, dental and vision insurance, weekly pay, discounts on consumer goods and services and more.



The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Requirements

 

Job Snapshot

Location US-NY-East Syracuse
Employment Type Full-Time
Pay Type Hour
Pay Rate $15.70 /Hour
Store Type Banking
Other Compensation: Health, Dental, Vision, 401K
Apply

Company Overview

Aerotek

We know that a company’s success starts with its employees. We also know that an individual’s success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek’s people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has become a leader in recruiting and staffing services by building quality relationships that allow us to place quality people in quality jobs. With more than 230 non-franchised offices, Aerotek’s 6,000 internal employees serve more than 300,000 contract employees and 17,000 clients every year. To learn more, visit Aerotek.com. Learn More

Contact Information

US-NY-East Syracuse
Koskia Ramirez
Snapshot
Aerotek
Company:
US-NY-East Syracuse
Location:
Full-Time
Employment Type:
Hour
Pay Type:
$15.70 /Hour
Pay Rate:
Banking
Store Type:

Description

Our client is looking for Highly Motivated individuals to join their Customer Service Team.

In this position, you will:

  • Provide quality customer service and support to customers on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner.
  • Under direct supervision, performs less complex operational tasks in a product or functional area, including processing, balancing, settling and servicing all types of security transactions. Responds to customer inquiries.
  • Investigate and correct errors in customer accounts and statements.
  • Respond to customer verbal and/or written inquiries.
  • Record details about customer inquiries.
  • Helps resolve complicated customer complaints.
  • Coordinate and expedite customer inquiries to other departments for resolution.
  • Familiarity with MS Office required.

What's in it for you:

  • Above market average compensation
  • Benefits starting day one (Health, Dental, Vision and 401K)
  • Opportunity of Career Advancement
  • Long Term Assignment
  • Salary increase if/when converted to a permanent position




About Aerotek:

Your success starts with the right career opportunity. Aerotek uses a people-focused approach to connect job seekers to incredible opportunities with leading organizations. Established in 1983, we've grown to become a consistent Best of Staffing® winner for talent satisfaction because of our dedication to exceptional service. Serving over 300,000 contract workers every year, we specialize in placing workers with engineering, scientific, professional and industrial skill sets. Aerotek is proud to offer competitive benefits, including contributory medical, dental and vision insurance, weekly pay, discounts on consumer goods and services and more.



The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Requirements

 
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Customer Service Representative Apply now