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Collections Specialist

Description

* Manage accounts receivable aging to maximize profitability and minimize bad debt expense
* Establish good rapport with customers while providing outstanding customer service collections
* Motivate and guide customers through the collections process
* Educate customers on using the payment portal and retrieve account documents (Invoices)
* Discuss sensitive financial situations and ensure confidentiality
* Identify issues attributing to account delinquency and discuss with management
* Explain options and work with the customer to resolve past due amounts
* Work with internal departments to resolve billing disputes, short pays, and misapplied cash through research and analysis
* Conduct client collection calls and execute lien notices, collection letters, etc. as required
* Develop relationships with internal/external customers and suppliers
* Perform maintenance to the customer accounts to ensure accuracy and current information
* Foster good relationships with sales, rental, service and parts teams
* Support the credit manager in serving our customers in the areas of retail financing and physical damage insurance, and other responsibilities, and serve as backup when needed
* Keep sales abreast of any customer issues or concerns




About Aston Carter:

Aston Carter is a distinguished global provider of recruitment and staffing services to companies requiring highly specialized business professionals. As a Best of Staffing® Client and Talent leader, Aston Carter has an unrivaled commitment to delivering first class service to clients and business professionals across a variety of disciplines, including Accounting and Finance as well as Governance, Risk and Compliance. With more than 60 offices across Europe, Asia Pacific and North America, Aston Carter provides local, regional and global expertise to drive value and meet our customers' unique needs. Aston Carter is a division of Aerotek. Aerotek is an operating company of Allegis Group, a global talent solutions provider.

Requirements

 

Job Snapshot

Location US-MO-Kansas City
Employment Type Full-Time
Pay Type Hour
Pay Rate $16.00 - $20.00 /Hour
Store Type Accounting
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Company Overview

Aston Carter

Founded in 1997, Aston Carter is a global recruitment and staffing provider, specialising in the placement of Risk and Compliance, Operations, Business and Organisational Change, Finance, and Management Consultancy professionals. We have over 350 staff members servicing 16 countries in Europe and Asia, with headquarters in London and offices in Brussels, Hong Kong, Paris, Singapore, Stockholm and Utrecht, and further U.K. offices in Birmingham, Bracknell, Edinburgh and Manchester. Learn More

Contact Information

US-MO-Kansas City
Boston Stiverson
19139053372
Snapshot
Aston Carter
Company:
US-MO-Kansas City
Location:
Full-Time
Employment Type:
Hour
Pay Type:
$16.00 - $20.00 /Hour
Pay Rate:
Accounting
Store Type:

Description

* Manage accounts receivable aging to maximize profitability and minimize bad debt expense
* Establish good rapport with customers while providing outstanding customer service collections
* Motivate and guide customers through the collections process
* Educate customers on using the payment portal and retrieve account documents (Invoices)
* Discuss sensitive financial situations and ensure confidentiality
* Identify issues attributing to account delinquency and discuss with management
* Explain options and work with the customer to resolve past due amounts
* Work with internal departments to resolve billing disputes, short pays, and misapplied cash through research and analysis
* Conduct client collection calls and execute lien notices, collection letters, etc. as required
* Develop relationships with internal/external customers and suppliers
* Perform maintenance to the customer accounts to ensure accuracy and current information
* Foster good relationships with sales, rental, service and parts teams
* Support the credit manager in serving our customers in the areas of retail financing and physical damage insurance, and other responsibilities, and serve as backup when needed
* Keep sales abreast of any customer issues or concerns




About Aston Carter:

Aston Carter is a distinguished global provider of recruitment and staffing services to companies requiring highly specialized business professionals. As a Best of Staffing® Client and Talent leader, Aston Carter has an unrivaled commitment to delivering first class service to clients and business professionals across a variety of disciplines, including Accounting and Finance as well as Governance, Risk and Compliance. With more than 60 offices across Europe, Asia Pacific and North America, Aston Carter provides local, regional and global expertise to drive value and meet our customers' unique needs. Aston Carter is a division of Aerotek. Aerotek is an operating company of Allegis Group, a global talent solutions provider.

Requirements

 
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