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Client Services Representative

Description

Our client is seeking candidates that can interview and get started immediately. All candidates must complete and pass a Background check, drug screening, and other health screenings if required.


Because The CSI Companies is a cut above the typical staffing firm, we understand that an attractive benefits package is an important aspect of recruiting above-average W-2 contractors to serve our clients. Our benefits package includes weekly pay, direct deposit availability, multiple healthcare plans to include vision, dental, disability options, 401K and holiday and paid time off.


Responsibilities:


  • Responsible for the functions related to the identification, prevention and resolution of fraudulent activity including review of new accounts, unusual transactions, check and deposit fraud, card fraud, signature verification and online fraud.

  • Identify, research and analyze possible fraudulent activity on client account and process client fraud claim obtained through inbound and outbound calls to the client.

  • Monitors reports and systems which identify potentially fraudulent activity.

  • Follows policy and procedures, handles routine fewer complex situations, and investigates and reports client reported fraud incidents.

Requirements

Basic Qualifications: 


  • High school diploma or GED

  • Minimum 2 years of client service and/or sales experience

  • Previous PC and typing experience

  • Solid written and verbal communication skills

  • Demonstrated job stability

Job Snapshot

Location US-FL-Downtown
Employment Type Full-Time
Pay Type Hour
Pay Rate $10.00 - $14.00 /Hour
Store Type Customer Service, Admin - Clerical
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Company Overview

The CSI Companies

The CSI Companies (www.thecsicompanies.com) is a full service staffing agency founded in 1994 and is recognized in the top 1% of all staffing agencies in North America for service excellence, based on Inavero’s 2013 & 2014 Best of Staffing (www.bestofstaffing.com) annual list. CSI is a member of RECRUIT, Co. LTD., the 5th largest staffing company in the world. Learn More

Contact Information

US-FL-Downtown
Francesca Verdiales
Snapshot
The CSI Companies
Company:
US-FL-Downtown
Location:
Full-Time
Employment Type:
Hour
Pay Type:
$10.00 - $14.00 /Hour
Pay Rate:
Customer Service, Admin - Clerical
Store Type:

Description

Our client is seeking candidates that can interview and get started immediately. All candidates must complete and pass a Background check, drug screening, and other health screenings if required.


Because The CSI Companies is a cut above the typical staffing firm, we understand that an attractive benefits package is an important aspect of recruiting above-average W-2 contractors to serve our clients. Our benefits package includes weekly pay, direct deposit availability, multiple healthcare plans to include vision, dental, disability options, 401K and holiday and paid time off.


Responsibilities:


  • Responsible for the functions related to the identification, prevention and resolution of fraudulent activity including review of new accounts, unusual transactions, check and deposit fraud, card fraud, signature verification and online fraud.

  • Identify, research and analyze possible fraudulent activity on client account and process client fraud claim obtained through inbound and outbound calls to the client.

  • Monitors reports and systems which identify potentially fraudulent activity.

  • Follows policy and procedures, handles routine fewer complex situations, and investigates and reports client reported fraud incidents.

Requirements

Basic Qualifications: 


  • High school diploma or GED

  • Minimum 2 years of client service and/or sales experience

  • Previous PC and typing experience

  • Solid written and verbal communication skills

  • Demonstrated job stability

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