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Client Service Representative

Description

Hours: Monday- Friday, 8AM- 5PM


Duration: Contract position



Responsibilities:


  • Responsible for the functions related to the identification, prevention and resolution of fraudulent activity including review of new accounts, unusual transactions, check and deposit fraud, card fraud, signature verification and online fraud.

  • Identify, research and analyze possible fraudulent activity on client account and process client fraud claim obtained through inbound and outbound calls to the client.

  • Monitors reports and systems which identify potentially fraudulent activity.

  • Follows policy and procedures, handles routine fewer complex situations, and investigates and reports client reported fraud incidents.

Requirements

Basic Qualifications: 


  • High school diploma or GED

  • Minimum 2 years of client service and/or sales experience

  • Previous PC and typing experience

  • Solid written and verbal communication skills

  • Demonstrated job stability

Job Snapshot

Location US-FL-Belle Isle
Employment Type Full-Time
Pay Type Hour
Pay Rate $13.00 - $14.00 /Hour
Store Type Customer Service
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Company Overview

The CSI Companies

The CSI Companies (www.thecsicompanies.com) is a full service staffing agency founded in 1994 and is recognized in the top 1% of all staffing agencies in North America for service excellence, based on Inavero’s 2013 & 2014 Best of Staffing (www.bestofstaffing.com) annual list. CSI is a member of RECRUIT, Co. LTD., the 5th largest staffing company in the world. Learn More

Contact Information

US-FL-Belle Isle
Alesia Halliday
Snapshot
The CSI Companies
Company:
US-FL-Belle Isle
Location:
Full-Time
Employment Type:
Hour
Pay Type:
$13.00 - $14.00 /Hour
Pay Rate:
Customer Service
Store Type:

Description

Hours: Monday- Friday, 8AM- 5PM


Duration: Contract position



Responsibilities:


  • Responsible for the functions related to the identification, prevention and resolution of fraudulent activity including review of new accounts, unusual transactions, check and deposit fraud, card fraud, signature verification and online fraud.

  • Identify, research and analyze possible fraudulent activity on client account and process client fraud claim obtained through inbound and outbound calls to the client.

  • Monitors reports and systems which identify potentially fraudulent activity.

  • Follows policy and procedures, handles routine fewer complex situations, and investigates and reports client reported fraud incidents.

Requirements

Basic Qualifications: 


  • High school diploma or GED

  • Minimum 2 years of client service and/or sales experience

  • Previous PC and typing experience

  • Solid written and verbal communication skills

  • Demonstrated job stability

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Client Service Representative Apply now