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Call Center Agent

Description


Position Responsibilities:

  • Utilizing superior knowledge of bank products and services, service incoming customer calls in an efficient and quality service-oriented manner
  • Assess situations, apply sound judgment and negotiation skills and work within established policies and procedures to efficiently resolve customers' needs and issues
  • Accurately complete on-line account transactions, maintenance and service requests to other areas of the bank


Required Skills:

  • Customer service skills
  • Excellent phone etiquette
  • Experience working with cross selling in a customer focused environment

Requirements

 

Job Snapshot

Location US-MA-Boston
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Banking, Biotech, Business Development
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Company Overview

Staffing Now

STAFFING NOW® is one of the fastest growing administrative recruitment services in the country. We specialize in matching administrative professionals with the right temporary or full-time job opportunities in a variety of clients in all industries. Staffing Now can help you build your career! SNI Companies®, the parent company of Staffing Now specializes in the placement of Accounting & Finance and IT candidates on a temporary and full-time basis through its Accounting Now and SNI Technology. Learn More

Contact Information

US-MA-Boston
Staffing Now
Snapshot
Staffing Now
Company:
US-MA-Boston
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Banking, Biotech, Business Development
Store Type:

Description


Position Responsibilities:

  • Utilizing superior knowledge of bank products and services, service incoming customer calls in an efficient and quality service-oriented manner
  • Assess situations, apply sound judgment and negotiation skills and work within established policies and procedures to efficiently resolve customers' needs and issues
  • Accurately complete on-line account transactions, maintenance and service requests to other areas of the bank


Required Skills:

  • Customer service skills
  • Excellent phone etiquette
  • Experience working with cross selling in a customer focused environment

Requirements

 
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Call Center Agent Apply now