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Business Operations Associate

Description

Who are we? We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.


Why Us? We believe in cultivating an environment that breeds opportunity and encourages people to be the best version of themselves. Our team members see work as more than just a job-it's a career built on passion, grit and ambition. From achieving personal success to lifting others up to do the same, we all rise together. We help people achieve their goals-and then some. Our culture is centered around making an impact. We believe in doing what we love and encouraging others to do the same. Whatever direction you're headed, you'll find talented, driven and passionate members of the TEKsystems family creating meaningful work.


Scope of Position:

The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service, to external customers as well as corporate and field office employees. The BOA is proficient in the management and collection of customer accounts receivable.


Qualities include:

Building customer relationships, conflict resolution, professionalism, detail-oriented, strong follow-up skills, multi-tasking skills, the ability to use independent judgment, ability to function in an open environment, and the ability to adapt to changes in the workplace


Essential Functions:

  • Manage total accounts receivable with an Aging in excess of $3.5 million
  • Management of customer accounts, including but not limited to invoicing, PO tracking, account resolution and working with client to resolve outstanding issues.
  • Responsible for gathering the necessary data to assist Management with account specific decisions
  • Support liaison for field offices and Operational Support Group with questions pertaining to those local/regional accounts on their aging including but not limited to client billing and payment policies and/or procedures, PeopleSoft issues, etc.
  • Auditing accounts to ensure accurate billing and client specific information


Education and Experience:

Ideal candidates would have one or a mix of the following education and experience:

  • 4 year degree in business, accounting or finance; leadership experience (college or other), related internship or work experience a plus.
  • 4 year degree in non-business major, relevant experience in AR/Accounting/Finance preferred.
  • 2 year degree and relevant experience in AR/Accounting/Finance required.
  • Prior internship or work experience in customer service or a business, financial environment.

Qualifications:

  • Exceptional organizational and analytical abilities
  • Strong communication skills and work ethic
  • Goal driven with problem solving skills
  • Proficient in Microsoft Office (Excel and Word required)
  • Ability to work multi-task, work independently and as a team player

Comprehensive Benefits Package:

Employees receive a competitive base salary, commission, and an exceptional benefits package including a 401(k) company matched retirement savings plan, parental leave and vacation, personal and holiday pay.

  • Medical - BlueCross BlueShield Preferred Provider Organization (PPO) with a Health Savings Account (HSA)
  • Dental - MetLife
  • Vision - Vision Service Plan (VSP)
  • Insurance - Life and Accidental Death & Dismemberment (AD&D)

Additional benefits include:

  • Short-term and long-term disability
  • Dependent Care Flexible Spending Account
  • Education assistance
  • Employee discounts on cars, electronics, travel, etc.

The Company and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.

Requirements

 

Job Snapshot

Location US-MD-Elkridge
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Entry Level
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Company Overview

TEKsystems, Inc

TEKsystems is a subsidiary of Allegis Group, the largest private talent management firm in the world. Our long-standing history speaks to our success in providing the IT staffing solutions, IT services and talent management insight to help our clients actualize ROI and sustain a competitive advantage. With more than 6,000 clients and over 80,000 consultants deployed annually, we offer our consultants an extensive network and endless opportunities. We have established relationships with thousands of hiring managers at Fortune 100 companies, government agencies and small businesses across all industries. Every week, our 3,000 recruiting specialists speak with 100,000 IT professionals about their career goals. By truly getting to know you and staying in contact throughout your entire career, TEKsystems is not just an employer-we are your personal career advocate. Learn More

Contact Information

US-MD-Elkridge
TEKsystems, Inc
888.519.0776
Snapshot
TEKsystems, Inc
Company:
US-MD-Elkridge
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Entry Level
Store Type:

Description

Who are we? We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.


Why Us? We believe in cultivating an environment that breeds opportunity and encourages people to be the best version of themselves. Our team members see work as more than just a job-it's a career built on passion, grit and ambition. From achieving personal success to lifting others up to do the same, we all rise together. We help people achieve their goals-and then some. Our culture is centered around making an impact. We believe in doing what we love and encouraging others to do the same. Whatever direction you're headed, you'll find talented, driven and passionate members of the TEKsystems family creating meaningful work.


Scope of Position:

The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service, to external customers as well as corporate and field office employees. The BOA is proficient in the management and collection of customer accounts receivable.


Qualities include:

Building customer relationships, conflict resolution, professionalism, detail-oriented, strong follow-up skills, multi-tasking skills, the ability to use independent judgment, ability to function in an open environment, and the ability to adapt to changes in the workplace


Essential Functions:

  • Manage total accounts receivable with an Aging in excess of $3.5 million
  • Management of customer accounts, including but not limited to invoicing, PO tracking, account resolution and working with client to resolve outstanding issues.
  • Responsible for gathering the necessary data to assist Management with account specific decisions
  • Support liaison for field offices and Operational Support Group with questions pertaining to those local/regional accounts on their aging including but not limited to client billing and payment policies and/or procedures, PeopleSoft issues, etc.
  • Auditing accounts to ensure accurate billing and client specific information


Education and Experience:

Ideal candidates would have one or a mix of the following education and experience:

  • 4 year degree in business, accounting or finance; leadership experience (college or other), related internship or work experience a plus.
  • 4 year degree in non-business major, relevant experience in AR/Accounting/Finance preferred.
  • 2 year degree and relevant experience in AR/Accounting/Finance required.
  • Prior internship or work experience in customer service or a business, financial environment.

Qualifications:

  • Exceptional organizational and analytical abilities
  • Strong communication skills and work ethic
  • Goal driven with problem solving skills
  • Proficient in Microsoft Office (Excel and Word required)
  • Ability to work multi-task, work independently and as a team player

Comprehensive Benefits Package:

Employees receive a competitive base salary, commission, and an exceptional benefits package including a 401(k) company matched retirement savings plan, parental leave and vacation, personal and holiday pay.

  • Medical - BlueCross BlueShield Preferred Provider Organization (PPO) with a Health Savings Account (HSA)
  • Dental - MetLife
  • Vision - Vision Service Plan (VSP)
  • Insurance - Life and Accidental Death & Dismemberment (AD&D)

Additional benefits include:

  • Short-term and long-term disability
  • Dependent Care Flexible Spending Account
  • Education assistance
  • Employee discounts on cars, electronics, travel, etc.

The Company and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.

Requirements

 
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Business Operations Associate Apply now