The #1 Site for Finance Jobs - search all Finance jobs.
Mbq7gr73l6jpgwlq88q

Branch Sales & Service Manager, Coral Gables Branch, Miami, FL

Description

Branch Sales and Service Manager, Coral Gables Branch

The Branch Sales and Service Manager manages all functions and has ultimate responsibility for achievement of branch profitability, sales goals, operation activities and branch staff. Develop new outside business. Oversee and ensure sales of new and existing businesses inside the branch and promote new sales generation outside branch. Ensure quality levels of branch customer service. Ensure development and training of branch staff. Promote positive Bank image within the community. Oversee administration of all personnel issues. Ensure the protection of all branch assets. Manage branch expenses.


• Has overall responsibility for achieving branch growth, revenue and expense targets as defined by the Bank.


• Develop and execute market plan to achieve growth goals.


• Responsible for day to day sales activities inside and outside the branch.


• Personally achieve individual sales goals as assigned.


• Work with branch team in the achievement of their individual sales/service goals.


• Work to maximize customer relationships across business lines by making referrals when appropriate.


• Represent the Bank in local community organizations with the purpose of promoting the Bank image as well as uncovering potential business opportunities.


• Represent branch in sales/business development meetings.


• Ensure team members have working knowledge of all Bank products and services.


• Has overall responsibility for the day to day operations of branch. Working through Assistant Sales/Service Manager, ensure branch is in compliance with all Bank policies and procedures. Ensure audit, compliance and security procedures are adhered to at branch location.


• Works with ASSM in daily overdraft / NSF decisions.


• Ensure quality levels of branch customer service.


• Responsible for training and development of subordinate staff, assessing team member needs and finding resources to address applicable need.


• Working with Human Resources, interview, hire and terminate branch team members.


• Conduct performance evaluations and salary reviews for all branch personnel.


• Conduct coaching activities with team members.


• Identify and work with high potential associates in the achievement of their defined career path.


• Create a feeling of energy and excitement among team players. Promotes Corporate vision and values.


• Ensure physical appearance of branch meets standards.


• Other duties as required.


• Ensure preventive measures are carried out to fully comply with current rules, regulations and internal policies relating to risks pertaining to BSA, USA Patriot Act, OFAC and other AML related issues

Minimum Education and/or Certifications Requirements:

High School or GED required, Associate's or Bachelor's Degree preferred.

*** Applicant must be NMLS registered and provide the company with NMLS number or be willing to register in NMLS prior to employment being offered. Additionally, FBI Criminal Background and credit check must be successfully passed.

Minimum Work Experience Requirements:

Ability to manage a branch with a book of business (loans and deposits) of $75 MM with 5 years relevant branch operations and sales experience.

Technical and/or Other Essential Knowledge:

Basic report writing ability, organizational skills, telephone skills.
MS Office Skills, including MS Word Advanced, MS Excel Advanced, MS PowerPoint Advanced, MS Project Level II and MS Visio Level I required.

Requirements

 

Job Snapshot

Location US-FL-Miami
Employment Type Full-Time
Pay Type Year
Pay Rate $73,258.00 - $109,887.00 /Year
Store Type Banking
Apply

Company Overview

Mercantil Bank

Mercantil Bank N.A. is a nationally chartered financial institution and one of the largest privately held banks in South Florida. The Bank has been offering financial services to the communities it serves for over 35 years, and is headquartered in Coral Gables, Florida. Mercantil Servicios Financieros (MSF), a Venezuelan company, beneficially owns the Bank through U.S. bank holding companies. MSF is the largest provider of financial services in Venezuela, with more than 90 years of experience and offices in the Americas and Europe. Founded in 1979 with one branch in North Miami, Mercantil Bank set out to serve the financial needs of its neighboring communities. In 1987, with $20 million in assets, the Bank was acquired by Mercantil, establishing an ongoing commitment to provide quality financial services and personalized attention to domestic and international customers. Learn More

Contact Information

US-FL-Miami
Mercantil Commercebank
(305) 629-5709
Snapshot
Mercantil Bank
Company:
US-FL-Miami
Location:
Full-Time
Employment Type:
Year
Pay Type:
$73,258.00 - $109,887.00 /Year
Pay Rate:
Banking
Store Type:

Description

Branch Sales and Service Manager, Coral Gables Branch

The Branch Sales and Service Manager manages all functions and has ultimate responsibility for achievement of branch profitability, sales goals, operation activities and branch staff. Develop new outside business. Oversee and ensure sales of new and existing businesses inside the branch and promote new sales generation outside branch. Ensure quality levels of branch customer service. Ensure development and training of branch staff. Promote positive Bank image within the community. Oversee administration of all personnel issues. Ensure the protection of all branch assets. Manage branch expenses.


• Has overall responsibility for achieving branch growth, revenue and expense targets as defined by the Bank.


• Develop and execute market plan to achieve growth goals.


• Responsible for day to day sales activities inside and outside the branch.


• Personally achieve individual sales goals as assigned.


• Work with branch team in the achievement of their individual sales/service goals.


• Work to maximize customer relationships across business lines by making referrals when appropriate.


• Represent the Bank in local community organizations with the purpose of promoting the Bank image as well as uncovering potential business opportunities.


• Represent branch in sales/business development meetings.


• Ensure team members have working knowledge of all Bank products and services.


• Has overall responsibility for the day to day operations of branch. Working through Assistant Sales/Service Manager, ensure branch is in compliance with all Bank policies and procedures. Ensure audit, compliance and security procedures are adhered to at branch location.


• Works with ASSM in daily overdraft / NSF decisions.


• Ensure quality levels of branch customer service.


• Responsible for training and development of subordinate staff, assessing team member needs and finding resources to address applicable need.


• Working with Human Resources, interview, hire and terminate branch team members.


• Conduct performance evaluations and salary reviews for all branch personnel.


• Conduct coaching activities with team members.


• Identify and work with high potential associates in the achievement of their defined career path.


• Create a feeling of energy and excitement among team players. Promotes Corporate vision and values.


• Ensure physical appearance of branch meets standards.


• Other duties as required.


• Ensure preventive measures are carried out to fully comply with current rules, regulations and internal policies relating to risks pertaining to BSA, USA Patriot Act, OFAC and other AML related issues

Minimum Education and/or Certifications Requirements:

High School or GED required, Associate's or Bachelor's Degree preferred.

*** Applicant must be NMLS registered and provide the company with NMLS number or be willing to register in NMLS prior to employment being offered. Additionally, FBI Criminal Background and credit check must be successfully passed.

Minimum Work Experience Requirements:

Ability to manage a branch with a book of business (loans and deposits) of $75 MM with 5 years relevant branch operations and sales experience.

Technical and/or Other Essential Knowledge:

Basic report writing ability, organizational skills, telephone skills.
MS Office Skills, including MS Word Advanced, MS Excel Advanced, MS PowerPoint Advanced, MS Project Level II and MS Visio Level I required.

Requirements

 
MoneyJobs Advice

For your privacy and protection, when applying to a job online: Never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction.Learn More

By applying to a job using moneyjobs.com you are agreeing to comply with and be subject to the workinretail.com Terms and Conditions for use of our website. To use our website, you must agree with theTerms & Conditionsand both meet and comply with their provisions.
Branch Sales & Service Manager, Coral Gables Branch, Miami, FL Apply now