Banking Specialist IV FM 1960
As a Banking Specialist, you help create the energy and excitement around Amerant Bank products, providing the right solutions and getting products into customers' hands. You understand that Amerant Bank is dedicated to delivering a customer experience that's unlike any other. It starts with you discovering customers' needs and with the support of your team members, you match those needs with the right products. Every day is an opportunity for you to turn another Amerant Bank customer into a loyal customer. Purpose of role is to provide teller and platform-based transactions, manage lobby activity and support mobile, online banking and digital solutions. In addition, provide education and knowledge of our consumer and small business products to existing and new customers.
Minimum Education and/or Certifications Requirements:
High School or GED required. AA or Bachelor's Degree preferred.
Applicant must be NMLS registered and provide the company with their NMLS number or be willing to register in NMLS upon accepting an employment offer. Additionally, FBI Criminal Background and credit checks must be successfully passed.
Minimum Work Experience Requirements:
Banking Specialist II requires 2 years of experience in Bank sales / service environment or equivalent experience.
Technical and/or Other Essential Knowledge:
Basic report writing ability, organizational skills, telephone skills.
Previous experience with Outlook, Internet and MS Office Skills, including MS Word Advanced, MS Excel Advanced and MS PowerPoint Level II required.
Functional Skills & Knowledge Requirements:
Must be a team player, can work under pressure, have a professional image and be able to resolve problems and conflicts.
Must be able to prioritize work and effectively manage time.
Must possess basic business communications skills such as advanced writing, listening and have basic office and mathematics skills, and customer service skills.
Possession of professional skills such as report writing, basic statistics, effective presentation skills and creative skills are required.
Must possess sales and negotiation skills.