Who are we?
Who are we?
TEKsystems® Inc. is a leading provider of strategic IT staffing and Global Services for 82% of the Fortune 500. Ranked #1 in the industry by IT Services Business Report since 2001. We are the nation's largest IT staffing firm. We leverage our core competencies to offer a wide array of IT services. As a division of our parent company, Allegis Group, TEKsystems® has over 100 offices throughout the United States, Canada and Europe. A three billion dollar company, our best-in-class staffing and project delivery processes, coupled with the core values that guide our company culture, fuel our success.
Scope of Position:
Scope of Position:
Reporting to Director National Accounts (DNA,) the Administrative Assistant is responsible for providing the highest level of customer service, to internal and external customers by interacting with clients/customers via phone and in person. The Administrative Assistant often makes the first impression on our customer, and therefore is required to maintain a high professional and personal standard of attitude, behavior and appearance.
Essential Functions of the Administrative Assistant:
Very Proficient in Excel; manipulate data
The DNA Administrative Assistant is a proficient expert in sound operational processes to ensure superior administrative support to the DNA team, Technical Professional and Clients.
Demonstrate proper phone etiquette by using appropriate script to answer and direct in-bound calls to appropriate individuals.
Establish total awareness/company knowledge to ensure quality of customer service.
Educate Field Support, Sales, Recruiters and Technical Professionals on account requirements, compliance and processes.
Manage and maintain Vendor Management Systems; including Technical Professional training, hours and timecard collection and troubleshooting system issues.
Auditing and reporting for DNA:
Ad Hoc Reporting
Create spreadsheets to track spread/revenue growth and other metrics
Track account specific information for DNA (VMS, pre-employment paperwork, starts, compliance, time collection, etc.).
Schedule travel as needed for DNA (flight, car and hotel).
Assist DNA with monthly expense reports.
Create and maintain email distribution lists for specific accounts.
Create and maintain account manager contact sheets per account.
Provides routine administrative support to include composing and typing documents, create spreadsheets, send emails, filing, faxing, binding, etc.
High School Diploma or equivalent.
Minimum one year of administrative experience, to include Excel as main focus and typing skills of at least 40 wpm.
Very proficient in Microsoft Outlook/Word/Excel/PowerPoint.
Excellent verbal/ written communication skills.
Ability to multi-task and interact effectively in a team environment.
Consistently displays high character and a strong work ethic.
Comprehensive Benefits Package:
Employees receive a competitive base salary, commission, and an exceptional benefits package including a 401(k) company matched retirement savings plan, parental leave and vacation, personal and holiday pay.
Medical - BlueCross BlueShield Preferred Provider Organization (PPO) with a Health Savings Account (HSA)
Dental - MetLife
Vision - Vision Service Plan (VSP)
Insurance - Life and Accidental Death & Dismemberment (AD&D)
Additional benefits include:
Short-term and long-term disability
Dependent Care Flexible Spending Account
Employee discounts on cars, electronics, travel, etc