Collections Specialist

COLLECTIONS SPECIALIST

ABOUT THE COMPANY: Our client, a leading warehousing and materials management service company, is actively seeking a Collections Specialist to join their team. This role offers significant growth potential within a stable and continuously expanding organization. Our client believes in fostering a collaborative environment with an open office concept that eliminates micromanagement, allowing you to excel in your role independently. Moreover, they maintain a laid-back and casual business dress code, creating a relaxed and comfortable atmosphere where you can make a significant impact as a Collections Specialist. If you're looking to grow your career with a dynamic and forward-thinking company, we encourage you to apply and become a valued member of their team.

OVERVIEW OF THE COLLECTIONS SPECIALIST ROLE:

• Reviews open accounts for collection efforts.
• Makes outbound collection calls in a professional manner while keeping and improving customer relations.
• Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.
• Collects customer payments in accordance with payment due dates.
• Identifies issues attributing to account delinquency and discuss them with management.
• Collections Specialist reviews and monitors assigned accounts and all applicable collection reports.
• Provides timely follow-up on payment arrangements.
• Mails correspondence to customers to encourage payment of delinquent accounts.

PREFERRED QUALIFICATIONS FOR THE COLLECTIONS SPECIALIST:

• Proficiency with Microsoft Word, Excel, Outlook and familiarity with office equipment
  
• Ability to work in a fast paced environment
  
• Collections Specialist requires attention to detail
  
• Excellent written and verbal communication skills
• Collections Specialist need to have at least 1-2 years of experience.
• Degree not required, but preferred.